Agents

33 agents across 11 industries.

Each agent is a starting configuration built from the five modules. Mapping decides what yours reads, what it does alone, and where it stops. Every one escalates to a person when it is unsure.

Support

Order and Returns Agent

  • Answers where-is-my-order with live tracking
  • Starts returns that fall inside policy
  • Escalates disputes with full history

Built from: Front Desk, Ops Autopilot

Never alone: Refund above your limit

Sales

Product Finder

  • Recommends products from your live catalog
  • Compares sizes, specs and stock
  • Sends a checkout link in the chat

Built from: Front Desk, Company Memory

Never alone: Offer a discount that is not live

Sales

Abandoned Cart Agent

  • Follows up on WhatsApp with opted-in shoppers
  • Answers the last question before checkout
  • Sends the saved cart as a checkout link

Built from: Ops Autopilot, Front Desk

Never alone: Message anyone who has not opted in